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Our help desk number is Tel: (760) 806-7508

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Information Questions

Frequently asked questions

Will I receive the same product that I see in the picture?

Many of our products are handcrafted, individual, and made of natural materials as such there may be a slight difference in the final product. Please bear in mind that computer browsers may also present colors slightly differently.

We strike to give you the best quality and value for every costumer we have.

Where can i view my order?

You can review your order by login into your account. If you like to see past order, you can email us for more information.

How can I return an items?

If you are not fully satisfied with your purchase, or your order is damaged. Please contact info@auercbd.com for more information about our return policy.

For cancellations email us at info@auercbd.com.

Will you restock items indicated as “out of stock?”

Yes, you can email us to check when a product would be back on stoke or to be on the priority list.

We try our best to always keep every product on stock, please be patient if a product is out of stock.

Where can I ship my order?

We ship worldwide to anywhere of the glove. Some areas might be restricted to CBD products, so check on your local regulations.

We currently can't ship out to P.O Boxes.

Information About us

Contact us for any questions